Return service

Easy and quick Returns by OMNIVA!

Choose the shop and return your item.

Find a list of shops accepting Returns by OMNIVA below. Click on the shop logo to start the return.

How does Returns by OMNIVA work?


Register a return

Select a shop and complete the parcel return request.


Bring the parcel to OMNIVA parcel machine

Pack the item properly and send it by OMNIVA


Get refund or exchange

Shop will refund you within 14-30 days after receiving the return.

Business partners

Do you want to manage Returns in a faster and more convenient way? Contact us and get your offer.

Monitor and track Returns via single convenient platform

Systematically collect customer feedback

Encourage customers to exchange their item instead of returning it

Promote online sales growth and boost customer confidence